Are you considering canceling your Disney+ subscription? How to cancel Disney Plus? We understand that life happens, and sometimes a streaming service no longer fits into your budget. But before you say goodbye to the magical world of Disney, we want to ensure you have all the information needed to make an informed decision.
At Disney+, you can access a wide range of movies, TV shows, and other content from some of the biggest names in entertainment – all in one place. There are award-winning films, classic favorites, timeless animated classics, and exclusive Disney originals, so it’s easy to see why many people love their subscriptions. However, for some, the cost or use of the service is no longer worth it.
If you’re looking for how to cancel Disney Plus, we’ve put together this guide to help answer all your important questions. From how to cancel your subscription to what will happen to your account if you do, this guide ensures you get the most out of your time with Disney+. So let’s get started!
How to Cancel Disney Plus: Step-by-Step Guide
Canceling your Disney Plus subscription is a straightforward process that can be accomplished through various methods. This comprehensive guide will walk you through the different ways to cancel Disney Plus.
Method 1: Cancelling Through the Disney Plus Website
One of the most common ways to cancel your Disney Plus subscription is through the Disney Plus website. Here are the steps you need to follow:
- Go to the Disney Plus website and sign in to your account.
- Click on your Profile icon in the top right corner.
- Select “Account” from the drop-down menu.
- Click on the subscription you want to cancel.
- Click on “Cancel Subscription” and follow the prompts to complete the cancellation.
Method 2: Cancelling Through the Disney Plus App
If you have the Disney Plus app installed on your mobile device, you can cancel your subscription through the app. Here’s how:
- Open the Disney Plus app and sign in to your account.
- Tap on your Profile icon in the bottom right corner.
- Tap on “Account” from the drop-down menu.
- You can cancel an unwanted subscription by tapping its name on the list.
- Tap “Cancel Subscription” and follow the prompts to cancel your subscription.
Method 3: Cancelling Through Your Subscription Provider
If you subscribed to Disney + through a third-party service, such as Amazon Prime or Verizon, you must cancel through that service. Here’s how:
- If you subscribed through Amazon Prime, go to “Your Memberships and Subscriptions” and select “Manage Subscription” next to Disney Plus. Then, select “Cancel Subscription.”
- If you subscribed through Verizon, go to “My Verizon” and select “Manage Your Products.” Then, select “Add or Remove Products” and “Remove” next to Disney Plus. This is how to cancel Disney Plus.
Important Notes to Consider
- Canceling your Disney Plus subscription will not delete your Disney Plus account or the Disney account you use for other products and experiences from The Walt Disney Company, if applicable.
- Once you cancel your Disney Plus subscription, you will have access to the service until your current billing period ends.
- If you cancel your subscription before your free trial period ends, you will lose access to Disney Plus immediately.
Why can’t I cancel my Disney Plus account?
There could be a few reasons why you may be having difficulty canceling your Disney+ account. Here are some possible explanations and solutions:
Incorrect login information: If you can’t access your account to cancel, ensure you use the correct login information. Try resetting your password if necessary.
Subscribed through a third party: If you subscribed to Disney+ through a third party, such as Amazon or Google Play, you must cancel your subscription through that provider’s website or app.
Billing issues: If your account is on hold or you cannot update your payment information, you may need to contact Disney+ customer service for assistance.
Technical issues: If you are experiencing technical difficulties with the Disney+ website or app, try clearing your browser cache or restarting your device. If the problem persists, contact Disney+ customer service for further assistance.
Using the wrong method to cancel: There are different ways to cancel your Disney+ subscription depending on how you subscribed and which device you are using. Make sure to follow the correct steps based on your situation.
If none of these solutions work, you may contact Disney+ customer service for further assistance.
Can I cancel Disney Plus Hotstar?
Yes, you can cancel your Disney Plus Hotstar subscription at any time. To cancel your subscription, you can follow the steps provided by the company. For Hotstar X subscribers, you can click on “My Space” and then “Help & Settings,” followed by “Account Settings” and “Cancel.” Then click on “Cancel Auto-Renewal” to complete the process.
For regular Hotstar subscribers, click on the profile icon on the top right-hand corner of the screen and then click on “My Account” followed by “Cancel Subscription” and “Confirm Cancellation”.
To terminate your membership to Disney+ Hotstar, simply head to the website and click on “Cancel Membership”. Be aware that doing so won’t erase your Disney+ account or The Walt Disney Company’s other products and experiences associated with your account. So get ready to say goodbye—easily!
If you encounter any issues or have further questions regarding your Disney+ Hotstar account, you can visit the company’s Help page, where you can find solutions to frequently asked questions and get assistance with login issues, supported devices, payment updates, and more. Additionally, if you prefer to cancel your subscription over the phone, contact the company’s customer service at 833-212-2120 and provide the necessary information to end your subscription.
It is worth noting that if you have an existing subscription to Disney+/ESPN+/Hulu, changing your subscription to the Disney Bundle may involve additional complexities, and you should be mindful of the steps outlined by the company.
Please check your subscription’s cancellation terms and conditions to ensure that you are not incurring any additional fees or penalties when canceling. If you are canceling your subscription in Malaysia, you can refer to this guide on canceling your Disney+ Hotstar subscription.